COVID-19: What Action We Are Taking...


Updated - 6 Jan 2021

All Provision Currently Suspended - planned restart date 15 Feb 2021 (Subject to Restrictions)

General Statement

Since Mid-March 2020 we, like the whole world, have been severely impacted by the onset of the global pandemic.  This page aims to set out our intent for the future and how we will operate according to our legal and moral obligations.  The situation will continue to evolve and the measures set out below will be regularly reviewed and updated.  We regard provision as falling broadly into two categories:

1.  Leisure and Tourism - recreational courses and coaching open to all, including personal skills courses.

2.  Professional Training and Development - courses and workshops for those who are working towards or hold leadership and instruction qualifications.

Our Intent

We feel it is important in such uncertain times that, we reiterate our transparency and openness with our clients, colleagues in order that all parties can make well informed decisions that help everyone remain safe and are right for them.

We will take all reasonable measures to manage the safety of our clients and staff throughout the current crisis.  We will use the guidance provided by the UK Government, Association of Mountaineering Instructors, British Mountaineering Council, Mountain Training and other relevant bodies to inform our decisions and actions. 

What Action Are We Taking?

  1. Our provision will be as follows:

    1. Teir 0-2 - All courses running​

    2.  Teir 3 - Professional courses and workshops only

    3. Teir 4-5 - no provision

  2. We will not accept clients onto courses / workshops who currently reside in a Tier 4 (very High Risk) area.

  3. We will only allow attendance to clients declared free from contact with or presenting COVID-19 symptoms within 24 hours of the course start. 

  4. Cancellations will not incur penalties if due to COVID-19.  We will also also reserve the right to late cancellation due to COVID-19.  In such cases alternative dates or a refund of monies paid will be given.

  5. Course ratios will be limited to current UK Government guidance.

  6. Our outdoor courses will run observing social distancing and the 1m+ principles, except where safety requires intervention.  

  7. Hand sanitiser and face coverings will be made available in case you forget yours.

  8. Equipment will, where possible, be individually issued for the duration of the course,

  9. Equipment will be disinfected in line with manufacturers recommendations to prevent transmission.

  10. Activities will be managed to maximise safety while minimising the potential for transmission of COVID-19.

  11. We will be adapting our courses to ensure you continue to get the best possible experience, this may, for example, include pre- and post-course remote conferencing and online learning resources, 

  12. Where a safety intervention is essential (e.g. accident requiring first aid) staff will have the skills and equipment to deal appropriately with the incident as safely as possible for all concerned

What Will We Ask of You?

  1. We ask anyone residing in a Teir 4 area not to travel to attend out courses.

  2. We will ask anyone residing in Tier 3 areas of the UK not to travel outside your locallity to attend our courses.

  3. We will require you to complete a COVID-19 declaration prior to attending any course.

  4. To bring a suitable face covering and hand sanitiser with you, sufficient for the duration of the course.

  5. We have a legal obligation to ask you to observe social distancing and other safety measures in place.  refusal may result in being dismissed from the course.

  6. To feedback any observations you may have on our new ways of working; after all, we're all learning!


  1. This from must be completed within 24hrs of the course start.  forms submitted before this will not be accepted

  2. Participants who have not completed a form will not be permitted to join the course.

  3. Please read all the information on this page prior to completing the form.

  4. The information on this from will be kept as a record of your attendance, if required it will be used in conjunction with your booking form to contact you under the NHS Track and Trace system.

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Tel: 07971 497531


© 2020 Ibex Outdoor Ltd - Registered in England & Wales - Company Reg No 07245686